10 Questions to Ask Before Hiring a Pool Service Company in Greater Orlando

7/30/20262 min read

Checklist of questions to ask before hiring a Greater Orlando pool service company
Checklist of questions to ask before hiring a Greater Orlando pool service company

Many pool companies advertise “full-service” pool care—but that doesn’t always mean everything homeowners expect is included.

Before choosing a company, ask these 10 questions so you understand exactly what will be done, how often it will be done, and what your monthly price actually covers.

1. What exactly is performed during every weekly visit?

Some companies perform certain tasks only “as needed,” which can make it difficult to know what you’re receiving each week. AzulPro Pools clearly defines what is included in every weekly visit, so you always know what to expect.

2. Are standard chemicals and salt included in the monthly price?

A low advertised price may not include all the chemicals or salt needed to maintain your pool, resulting in additional charges. AzulPro Pools includes standard chemicals and salt in one clearly stated monthly price.

3. Is the pool vacuumed every week, and is vacuuming included?

“Full-service” doesn’t always include weekly vacuuming—some companies vacuum only when they believe it’s necessary or charge extra for it. AzulPro Pools vacuums your pool during every weekly visit at no additional cost.

4. Is filter cleaning included, and how often is it performed?

A dirty filter can restrict circulation and make it harder to keep your pool clean and properly balanced. AzulPro Pools includes a complete filter cleaning every month as part of your regular service.

5. Is salt cell cleaning included, and how often is it performed?

Without regular cleaning, scale buildup can reduce a salt cell’s performance and potentially shorten its useful life. For saltwater pools, AzulPro Pools includes salt cell cleaning at least every six months —or sooner if mineral buildup or system performance indicates attention is required.

6. Will I receive proof of service after every visit?

Without documentation, you may not know when your pool was serviced, what was completed, or how the water tested. After every AzulPro Pools visit, you’ll receive a time-stamped digital report with photos, chemical readings, completed services, and relevant notes.

7. Is the pool equipment inspected during every visit?

Routine equipment checks can help identify leaks, pressure changes, and other concerns before they become bigger problems. AzulPro Pools inspects your pool equipment every week and lets you know if anything needs attention.

8. Who will service my pool, and will it be the same person every week?

A consistent technician becomes familiar with your pool, its equipment, and its individual needs. With AzulPro Pools, your pool is personally serviced every week by the owner, Rafael.

9. Is the company licensed and insured?

Hiring a licensed and insured pool service company provides important protection and added peace of mind. AzulPro Pools is licensed and insured.

10. Is a contract required?

A long-term contract can make it difficult to leave if the service doesn’t meet your expectations. AzulPro Pools doesn’t require contracts—we believe dependable service should earn your business every week.

Know Exactly What’s Included. Every Visit.

These questions all come down to one thing: You shouldn’t have to guess what your pool company does, how often it does it, or what you’re actually paying for.

That’s why we made it our mission to help Greater Orlando homeowners know exactly what’s included, every visit. From clearly defined service and upfront pricing to consistent care and documented proof after every visit, AzulPro Pools was built to provide pool service differently.

Learn more about AzulPro Pools and how we fulfill our promise on every visit.